When Google Tag Manager Click Element Contains “Not Working”
The art of designing, implementing, and maintaining a website is a multifaceted endeavor, demanding attention to numerous elements. Among these, website analytics stands out as a pivotal component. For web developers and digital marketers alike, Google Tag Manager (GTM) emerges as an indispensable ally. This tool streamlines the management of website tags and tracking codes, which are essential for robust website analytics. However, despite its utility, challenges can arise specifically with the Google Tag Manager ‘Click Element Contains’ feature. This article delves into common issues encountered with this particular functionality in Google Tag Manager and offers insightful solutions to help you navigate these obstacles effectively.
Understanding the ‘Click Element Contains’ Feature in GTM
The ‘Click Element Contains’ feature in GTM serves as a condition to capture and track click events on a website. By using this feature, marketers and developers can set triggers based on specific text within a clicked element, which allows for precise tracking of user interactions. For instance, if your website includes a call-to-action button labeled “Learn More,” you can use the ‘Click Element Contains’ feature to track every instance a user clicks on a button containing the words “Learn More.” This capability can be instrumental in evaluating the effectiveness of your website’s calls-to-action and optimizing user engagement.

Common Challenges with Click Element Tracking
However, as with any complex tool, using the ‘Click Element Contains’ feature is not without its challenges. A frequent issue is the misfiring or non-firing of triggers. This problem often arises due to incorrect implementation or the complexity of the website’s structure. For example, if a webpage undergoes a redesign that changes the HTML structure of clickable elements, previously set triggers may fail to function correctly. Additionally, elements that contain special characters or multiple classes can confuse the trigger, leading to misfires.
One of the first steps when encountering issues with the ‘Click Element Contains’ feature is to engage in thorough debugging. Debugging is akin to detective work in the world of web development. By meticulously examining the trigger conditions for your tags, you can identify which ones are firing correctly and which are not. Often, the root cause of the problem lies in the way Google Tag Manager interacts with elements containing special characters or multiple classes.
Strategies for Effective Debugging
When debugging, utilize GTM’s preview and debug mode. This feature allows you to see real-time interactions with your website and provides detailed information about which triggers are firing and why. Consider a scenario where a trigger is set to fire on a button with the text “Sign Up Now.” If users are not being tracked as expected, the preview mode can reveal whether the text string matches exactly or if discrepancies exist due to case sensitivity or additional spaces.
Another common challenge is the absence of the required text string in the clicked element. If the trigger is not firing, it may be because the specified text is not present when the user clicks. Conversely, triggers may fire on elements that should not be tracked, leading to inaccurate data. This often occurs when similar elements share common text, causing the trigger to activate for unintended elements.
Troubleshooting the ‘Click Element Contains’ Feature
To troubleshoot these issues, begin by validating your page’s HTML structure. Make sure that the elements you intend to track are present and correctly structured. This validation process involves examining the DOM (Document Object Model) to ensure that the elements match the criteria set in your GTM triggers. If discrepancies exist, such as changes in class names or IDs, you’ll need to adjust your GTM setup accordingly.
In addition to debugging and HTML validation, consider the broader context of your website. Changes to the website, such as updates or redesigns, can impact the functionality of GTM triggers. For instance, if a site upgrade alters the navigation menu, any triggers associated with menu clicks may need to be revised to align with the new structure.
If Click Element Contains isn’t behaving as expected, check out this in-depth guide from Analytics Mania on why GTM requires CSS selector matching instead of contains—and how to fix it effectively.
Enhancing Your Understanding of GTM
A comprehensive understanding of GTM’s functions, coupled with an in-depth knowledge of your website’s elements, is crucial for resolving issues with the ‘Click Element Contains’ feature. Invest time in learning about the intricacies of data layers and how they interact with GTM. Data layers serve as the backbone of GTM, providing a structured way to pass information between your website and GTM. By mastering data layers, you can create more robust and reliable triggers.
Real-World Applications and Best Practices
Consider real-world applications where the ‘Click Element Contains’ feature proves invaluable. E-commerce sites, for example, can use this feature to track clicks on “Add to Cart” buttons across various product pages. By doing so, they can gather insights into consumer behavior and optimize product placement and marketing strategies.
Additionally, adopting best practices in GTM setup can prevent many common issues. Regular audits of your GTM setup can identify potential problems before they impact tracking. Establishing a clear naming convention for tags, triggers, and variables can also enhance organization and reduce errors.

In Conclusion
Navigating the complexities of the GMT’s Click Element Contains feature can be challenging, but it is a worthwhile endeavor for any serious web developer or digital marketer. Though the system may occasionally falter due to misconfiguration, changes in website elements, or other factors, a diligent approach to debugging and understanding your website’s structure can lead to successful resolution. By leveraging GTM’s capabilities, you can enhance your website analytics and drive better decision-making for your online presence.
In recapitulating our discourse, we highlight the need to approach Google Tag Manager Click Element Contains problems proactively. A solution-oriented mindset combined with a comprehensive understanding of the intricacies of Google Tag Manager can help you solve the commonly encountered issues. Remember, debugging is key to identifying and resolving these problems.
Key Points
– The Google Tag Manager Click Element Contains feature may not work due to incorrect setup, changes in website elements or structure, and numerous other causes.
– Debugging Google Tag Manager is a crucial step in identifying and resolving these issues.
– Click tracking issues related to the ‘Click Element Contains’ function can be managed through detailed debugging.
– The non-functioning Google Tag Manager Click Element Contains feature can be resolved by understanding your website’s coding and structure, GTM’s setup, and using the debugging mode.
– A solution-oriented mindset, combined with a comprehensive grasp of the nuances of GTM, can streamline issue resolution.